Privacy Policy

This privacy policy outlines how we, as a data controllers, collect and process personal information. Supporting Care Ltd share responsibility for the personal data we collect and process.

Data Protection Compliance Contacts:

For contact details regarding data protection compliance within your specific territory, please reach out to the respective Supporting Care Ltd office directly. If you have data protection queries for Supporting Care Ltd, please contact us at Supporting Care Ltd, 19 Morris Road, London E14 6FF.

Your Rights:

Since the data we hold about you is yours, you have the following rights concerning your personal data:

Right to Access:

You can request a copy of all the personal data we hold about you.

Correction Right:

If you believe any of the information, we hold about you is incorrect or outdated, you have the right to request corrections. We will promptly update the information with the correct and up-to-date details. Additionally, you can ask us to delete incorrect or outdated information, unless we are legally obligated or prevented from doing so.

Right to be Forgotten:

You can request the deletion of your personal data if it is used for direct marketing purposes or processed based on your consent. However, please note that regulatory or legal requirements may prevent us from deleting certain data, which we must retain.

Right to Restrict Processing:

In specific circumstances, you can request the restriction of processing your data. Examples include verifying data accuracy, objecting to erasure of unlawfully processed data, retaining data for legal claims, or verifying overriding legitimate grounds for data use.

Right of Objection to Processing:

You have the right to object to the use of your data for direct marketing purposes and profiling, particularly if it impacts your fundamental rights and freedoms. We may demonstrate compelling legitimate grounds that override your rights and freedoms.

Right of Data Portability:

You can request a copy of the personal data we hold about you in a commonly used and machine-readable format. We can provide this data to you or another third party as specified in your request.

Automated Decision-Making Objection Right:

We do not utilize or rely on automated decision-making processes without human intervention.

To exercise any of the rights mentioned above, please contact us in writing via email at info@supportingcare.co.uk or by mail at Supporting Care, 19 Morris Road, London E14 6FF.

We take your privacy seriously and are committed to handling your personal data responsibly and in accordance with applicable data protection laws.

Right to Complain

If you have any concerns about our handling of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (“ICO”) by visiting https://ico.org.uk/concerns/ or by telephoning the ICO helpline on 0303 123 1113.